Frequently Asked Questions

No, CMG does not replace your current primary care doctor or specialist. Instead, we work together with your current healthcare team to provide the best possible care. CMG offers your clinical care team daily insights into your health and wellbeing, providing a more complete picture of your health, which enables better treatment and outcomes.

No, there are no hidden fees associated with CMG services. Most of our patients have no out-of-pocket costs, and we inform patients before signing up if there will be any fees associated with their service.

Patients can sign up for CMG services by either getting referred by their healthcare provider or directly by clicking the “Get started” button on our website. After signing up, we will confirm your eligibility and set up an initial telehealth appointment with one of our expert physicians, who will determine if CMG is a good fit for you.

No, CMG services will not interfere with or require any changes to your current healthcare services, including your primary care doctor. Our services are designed to complement and work alongside your existing healthcare team.

At CMG, we prioritize relationship-driven healthcare. We believe that human relationships are vital to delivering the best possible care. When you sign up for CMG services, you will be assigned a personal care manager who is a nurse or nurse practitioner with years of clinical training to provide you with the best possible care. Our care team members are known for being friendly, patient, and compassionate healthcare professionals who treat patients like family.

Patients can cancel CMG services at any time. There is no contract, and we respect our patients’ choices and decisions.

If patients experience any issues with the medical devices we provide, our dedicated technical team will troubleshoot and send new devices at no cost if needed.

No, patients do not need to have any technology expertise to use CMG services. We only send out connected health devices that are incredibly easy to use. The devices we provide are cellular-enabled and do not need to be connected to Bluetooth or WiFi. Every time a patient takes their readings, that information is sent immediately, securely, and privately to our clinical team, making it easy and convenient for patients.